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		<title>PMO Techniques</title>
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		<title>MS Project &#8211; the Legend</title>
		<link>http://pmotechniques.wordpress.com/2008/03/18/ms-project-the-legend/</link>
		<comments>http://pmotechniques.wordpress.com/2008/03/18/ms-project-the-legend/#comments</comments>
		<pubDate>Tue, 18 Mar 2008 03:25:23 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[MS Project]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/?p=49</guid>
		<description><![CDATA[MS Project &#8211; the Legend If your like me and thought that the MS Project legend was crap becuase it contained to many items&#8230;. &#8211; well I&#8217;ve got an amazing suprise for you!  You can use an &#8220;*&#8221; as the start character in the Bar Styles title and the formatting item doesn&#8217;t appear in the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=49&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h3>MS Project &#8211; the Legend</h3>
<p>If your like me and thought that the MS Project legend was crap becuase it contained to many items&#8230;. &#8211; well I&#8217;ve got an amazing suprise for you!</p>
<p> You can use an &#8220;*&#8221; as the start character in the Bar Styles title and the formatting item doesn&#8217;t appear in the legend.</p>
<p>1. Format | Bar Styles</p>
<p>2. Go through the &#8220;Names&#8221; column and place a &#8220;*&#8221; at the start of all the obvious bar formats that aren&#8217;t required in your legend. e.g. Change &#8220;Task&#8221; into &#8220;*Task&#8221;.</p>
<p>3. File | Page Setup | Legend and check &#8220;Every page&#8221;</p>
<p>4. Print Preview to show your slimmed down Legend</p>
<h4>Links</h4>
<p>This technique can be used with the &#8220;Different Coloured Gantt Bars in MS Project&#8221; technique for great effect.  My clients love it.</p>
<p><a href="http://pmotechniques.wordpress.com/2008/02/12/different-colored-gantt-bars-in-ms-project-â-how-to/">http://pmotechniques.wordpress.com/2008/02/12/different-colored-gantt-bars-in-ms-project-%e2%80%93-how-to/</a></p>
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		<title>IT Program Documentation</title>
		<link>http://pmotechniques.wordpress.com/2008/03/13/it-program-documentation/</link>
		<comments>http://pmotechniques.wordpress.com/2008/03/13/it-program-documentation/#comments</comments>
		<pubDate>Thu, 13 Mar 2008 00:18:51 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Techniques]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/?p=48</guid>
		<description><![CDATA[IT Program Documentation Introduction  This is a list of governance documentation that must be created for a large IT program (&#62;20M).  Documentation must be signed by the Program Board filed professionaly (paper wet sigutures and electronic .pdf formats) kept up to date  readily available in neat packages Program Goverance Program Board &#8211; Terms of reference.  [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=48&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h3>IT Program Documentation</h3>
<h4>Introduction </h4>
<p>This is a list of <strong>governance</strong> documentation that <em>must</em> be created for a large IT program (&gt;20M). </p>
<p>Documentation <em>must</em></p>
<ul>
<li>
<div>be signed by the Program Board</div>
</li>
<li>
<div>filed professionaly (paper wet sigutures and electronic .pdf formats)</div>
</li>
<li>
<div>kept up to date </div>
</li>
<li>
<div>readily available in neat packages</div>
</li>
</ul>
<h4>Program Goverance</h4>
<ul>
<li>
<div>Program Board &#8211; Terms of reference.  States the reason for the existance of the board, the authority, the membership, and the frequency of meetings</div>
</li>
<li>
<div>Advisory Boards &#8211; Terms of reference.  Advisory Boards <em>must</em> always report to the Program Board</div>
</li>
<li>
<div>Program Strategy.  Large IT projects should only be attempted becuase the strategic gains outweigh the delivery risks</div>
</li>
<li>
<div>Stakeholder matrix.  The stakeholder matrix is a RACI chart that shows the responsibile Business Owners for each Business Module, and preferably each major Business Scenario.  The provider of the IT solution will not define the specific Business Owners in the contract.  Internally it must be known who has the correct authority to sign of scenarios</div>
</li>
<li>
<div>Program Board &#8211; minutes of meetings.  The minutes <em>must</em> follow a stardard (and comprehensive) agenda and <em>must</em> be documented and filed professionally.</div>
</li>
</ul>
<h4>Program Management</h4>
<ul>
<li>
<div>Program Charter.  Breif overall charter that defines the program boundaries.</div>
</li>
<li>
<div>Program Organisation Chart</div>
</li>
<li>
<div>Program Budget</div>
</li>
<li>
<div>Program Schedule</div>
</li>
<li>
<div>Program Risk &amp; Issues Management</div>
</li>
<li>
<div>Program Quality plan including Acceptance Criteria</div>
</li>
<li>
<div>Program Document management</div>
</li>
<li>
<div>Program Variations management</div>
</li>
<li>
<div>Prorgam Resources plan</div>
</li>
<li>
<div>Program Status reporting</div>
</li>
</ul>
<h4>Project Management</h4>
<ul>
<li>
<div>Project Scope document</div>
</li>
<li>
<div>Project schedule</div>
</li>
<li>
<div>Project risks and issues</div>
</li>
<li>
<div>Project status reports</div>
</li>
</ul>
<h4>Conclusion</h4>
<p>The process of creating and signing off this documentation forces the Program Board to truely commit in writing to decisions of authority and responsibility.  My advice is to keep the documentation as light weight and flexible as possible.</p>
<h4>Links</h4>
<p><a href="http://onprojects.net/project-prince2-pmbok-toolkits/prince2-templates/">http://onprojects.net/project-prince2-pmbok-toolkits/prince2-templates/</a></p>
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		<item>
		<title>Reporting formats</title>
		<link>http://pmotechniques.wordpress.com/2008/02/19/reporting-formats/</link>
		<comments>http://pmotechniques.wordpress.com/2008/02/19/reporting-formats/#comments</comments>
		<pubDate>Tue, 19 Feb 2008 01:44:48 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Reporting]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/?p=46</guid>
		<description><![CDATA[Reporting formats  One of the key deliverables for an IT PMO is project reporting across the portfolio. There are two reports to focus on; Portfolio report Project report Portfolio Report The portfolio report presents the complete portfolio of projects onto 1 or 2 pages. ID Project Title  Budget $  Business Owner Project Manager Start Baseline [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=46&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h2>Reporting formats </h2>
<p>One of the key deliverables for an IT PMO is project reporting across the portfolio.</p>
<p>There are two reports to focus on;</p>
<ul>
<li>
<div>Portfolio report</div>
</li>
<li>
<div>Project report</div>
</li>
</ul>
<h4>Portfolio Report</h4>
<p>The portfolio report presents the complete portfolio of projects onto 1 or 2 pages.</p>
<table border="0" width="1028" cellPadding="0" cellSpacing="0" style="width:772pt;border-collapse:collapse;">
<tr style="height:12.75pt;">
<td height="17" width="72" style="width:54pt;height:12.75pt;background-color:#3366ff;border:windowtext 0.5pt solid;" class="xl23"><font size="2" color="#ffffff" face="Arial">ID</font></td>
<td width="293" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:220pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl23"><font size="2" color="#ffffff" face="Arial">Project Title</font></td>
<td width="71" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:53pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl28"><font size="2"><font color="#ffffff"><font face="Arial"><span> </span>Budget $<span> </span></font></font></font></td>
<td width="115" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:86pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl23"><font size="2" color="#ffffff" face="Arial">Business Owner</font></td>
<td width="118" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:89pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl23"><font size="2" color="#ffffff" face="Arial">Project Manager</font></td>
<td width="100" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:75pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl25"><font size="2" color="#ffffff" face="Arial">Start</font></td>
<td width="94" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:71pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl25"><font size="2" color="#ffffff" face="Arial">Baseline</font></td>
<td width="88" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:66pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl25"><font size="2" color="#ffffff" face="Arial">Finish</font></td>
<td width="77" style="border-right:windowtext 0.5pt solid;border-top:windowtext 0.5pt solid;border-left:windowtext;width:58pt;border-bottom:windowtext 0.5pt solid;background-color:#3366ff;" class="xl23"><font size="2" color="#ffffff" face="Arial">Traffic Light</font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:#99ccff;" class="xl24"><font size="2" face="Arial">Business Unit</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl29"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl31"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">17/10/06</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">15/06/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl31"><font size="2" face="Arial"></font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">01/01/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">31/05/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:#99ccff;" class="xl24"><font size="2" face="Arial">Business Unit</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl29"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl31"><font size="2" face="Arial"></font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">26/02/07</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">01/11/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl31"><font size="2" face="Arial"></font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">30/01/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">15/04/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:#99ccff;" class="xl24"><font size="2" face="Arial">Business Unit</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl29"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">05/06/07</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">31/12/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">01/01/09</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">01/01/10</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">01/01/10</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">01/10/10</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:#99ccff;" class="xl24"><font size="2" face="Arial">Corporate Services</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl29"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:#99ccff;" class="xl24"><font size="2" face="Arial">IT Infrastructure</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl29"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl26"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:#99ccff;" class="xl24"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl31"><font size="2" face="Arial"></font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">24/09/07</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td align="right" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial">30/07/08</font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
<tr style="height:12.75pt;">
<td height="17" style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext 0.5pt solid;border-bottom:windowtext 0.5pt solid;height:12.75pt;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl30"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl27"><font size="2" face="Arial"> </font></td>
<td style="border-right:windowtext 0.5pt solid;border-top:windowtext;border-left:windowtext;border-bottom:windowtext 0.5pt solid;background-color:transparent;" class="xl22"><font size="2" face="Arial"> </font></td>
</tr>
</table>
<h3>Project Report</h3>
<p>The project status report is completed on the 1st and 15th of each month by the Project Manager and submitted to the Program manager and PMO.</p>
<h1><font size="5" face="Arial">Project Status Report</font></h1>
<p><i><font size="2"><font face="Arial">The project status report is completed on the 1<sup>st</sup> and 15<sup>th</sup> of each month by the Project Manager and submitted to the Program manager and PMO.</font></font></i></p>
<h3><font face="Arial">Project Information</font></h3>
<table border="1" cellPadding="0" cellSpacing="0" style="border-collapse:collapse;border:medium none;" class="MsoTableGrid">
<tr>
<td width="127" vAlign="top" style="width:95.4pt;background-color:transparent;border:windowtext 1pt solid;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Project Title</font></p>
</td>
<td width="228" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:171pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="84" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:63pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Project ID</font></p>
</td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="127" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:95.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Business Unit</font></p>
</td>
<td width="228" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:171pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="84" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:63pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Budget</font></p>
</td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="127" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:95.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Business Sponsor</font></p>
</td>
<td width="228" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:171pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="84" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:63pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="127" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:95.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Project Manager</font></p>
</td>
<td width="228" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:171pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="84" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:63pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
</table>
<h3><font face="Arial">Management Summary – Status</font></h3>
<p><i><font size="2"><font face="Arial">Brief status for management &#8211; highlight Achievements and/or Risks/Issues </font></font></i></p>
<table border="1" cellPadding="0" cellSpacing="0" style="border-collapse:collapse;border:medium none;" class="MsoTableGrid">
<tr>
<td width="547" vAlign="top" style="width:410.4pt;background-color:transparent;border:windowtext 1pt solid;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial"> </font></p>
<p><font size="2" face="Arial"> </font><font size="2" face="Arial"> </font><font size="2" face="Arial"> </font></td>
</tr>
</table>
<h3><font face="Arial">Milestones</font></h3>
<p><b><font size="2"><font face="Arial">Project Milestones</font></font></b></p>
<table border="1" cellPadding="0" cellSpacing="0" style="border-collapse:collapse;border:medium none;" class="MsoTableGrid">
<tr>
<td width="96" vAlign="top" style="width:71.95pt;background-color:transparent;border:windowtext 1pt solid;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><b><font size="2"><font face="Arial">Start Date</font></font></b></p>
</td>
<td width="79" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:59.45pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">01/01/08</font></p>
<p><font size="2" face="Arial"> </font></td>
<td width="115" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:86pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Baseline Finish</font></font></b></td>
<td width="89" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:67pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">31/12/08</font></p>
</td>
<td width="69" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:52.05pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Finish</font></font></b></td>
<td width="99" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:73.95pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">31/12/08</font></p>
</td>
</tr>
</table>
<p><font size="2" face="Arial"> </font><b><font size="2"><font face="Arial">Project Phase Milestones</font></font></b></p>
<table border="1" cellPadding="0" cellSpacing="0" style="border-collapse:collapse;border:medium none;" class="MsoTableGrid">
<tr>
<td width="307" vAlign="top" style="width:230.4pt;background-color:transparent;border:windowtext 1pt solid;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><b><font size="2"><font face="Arial">Milestone Title</font></font></b></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Date</font></font></b></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">% Complete</font></font></b></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Initiation Complete (Start)</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Planning Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Analysis Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Design &amp; Development Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">UAT Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Support Planning Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Infrastructure Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">User Training Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Go Live (Finish)</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
<tr>
<td width="307" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:230.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><font size="2" face="Arial">Implementation Support Complete</font></p>
</td>
<td width="132" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:99pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
</table>
<p><font size="2" face="Arial"> </font><font face="Arial">Risks</font></p>
<table border="1" cellPadding="0" cellSpacing="0" style="border-collapse:collapse;border:medium none;" class="MsoTableGrid">
<tr>
<td width="67" vAlign="top" style="width:50.4pt;background-color:transparent;border:windowtext 1pt solid;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><b><font size="2"><font face="Arial">Risk ID</font></font></b></p>
</td>
<td width="288" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:216pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Risk Title</font></font></b><b><font size="2" face="Arial"> </font></b></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Consequence</font></font></b></td>
<td width="84" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:63pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Likelihood</font></font></b></td>
</tr>
<tr>
<td width="67" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:50.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2" face="Arial"> </font></b></td>
<td width="288" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:216pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="108" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:81pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="84" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:63pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2" face="Arial"> </font></b></td>
</tr>
</table>
<p><font size="2" face="Arial"></font> </p>
<h3><font face="Arial">Issues</font></h3>
<table border="1" cellPadding="0" cellSpacing="0" style="border-collapse:collapse;border:medium none;" class="MsoTableGrid">
<tr>
<td width="67" vAlign="top" style="width:50.4pt;background-color:transparent;border:windowtext 1pt solid;padding:0 5.4pt;">
<p style="margin:0;" class="MsoNormal"><b><font size="2"><font face="Arial">Issue ID</font></font></b></p>
</td>
<td width="300" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:225pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Issue Title</font></font></b><b><font size="2" face="Arial"> </font></b></td>
<td width="115" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:86pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Assignee</font></font></b></td>
<td width="65" vAlign="top" style="border-right:windowtext 1pt solid;border-top:windowtext 1pt solid;border-left:#ece9d8;width:49pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2"><font face="Arial">Date</font></font></b></td>
</tr>
<tr>
<td width="67" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:windowtext 1pt solid;width:50.4pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2" face="Arial"> </font></b></td>
<td width="300" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:225pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
<td width="115" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:86pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><b><font size="2" face="Arial"> </font></b></td>
<td width="65" vAlign="top" style="border-right:windowtext 1pt solid;border-top:#ece9d8;border-left:#ece9d8;width:49pt;border-bottom:windowtext 1pt solid;background-color:transparent;padding:0 5.4pt;"><font size="2" face="Arial"> </font></td>
</tr>
</table>
<p><font size="2" face="Arial"> </font></p>
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		<title>PMO Core</title>
		<link>http://pmotechniques.wordpress.com/2008/02/12/pmo-core/</link>
		<comments>http://pmotechniques.wordpress.com/2008/02/12/pmo-core/#comments</comments>
		<pubDate>Tue, 12 Feb 2008 22:32:59 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/?p=45</guid>
		<description><![CDATA[PMO Core Introduction If we were to review all potential Program Management Office (PMO) activity it would fall into two core areas; Methodology and Program Controls. Methodology PMO are the owners of the Project Management Methodology.  Project Management Methodology includes processes, procedures, templates and tools which together create a predicable and repeatable method for the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=45&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h1>PMO Core</h1>
<h2>Introduction</h2>
<p>If we were to review all potential Program Management Office (PMO) activity it would fall into two core areas; Methodology and Program Controls.</p>
<h2>
Methodology</h2>
<p>PMO are the owners of the Project Management Methodology.  Project Management Methodology includes processes, procedures, templates and tools which together create a predicable and repeatable method for the delivery of projects.</p>
<p>The PMO is responsible for;</p>
<ul>
<li>Development of the methodology</li>
<li>Staff inductions in the methodology</li>
</ul>
<p>Project Management Methodology includes;</p>
<ul>
<li>
<div>Project Portfolio Governance structures</div>
</li>
<li>
<div>Project Delivery roadmap</div>
</li>
<li>
<div>Project Delivery processes for Risk management, Issue management, Document Management, Quality Management, Variation Management etc</div>
</li>
<li>
<div>Project Delivery templates including Project Management Plan, Project schedule template, Acceptance Certificates, Variation templates, Business Requirements Document etc.</div>
</li>
<li>
<div>Project Quality Control processes including Health Checks</div>
</li>
</ul>
<h2>
Program Controls</h2>
<p>PMO are the owners of the program control procedures.  Program controls include the monitoring of budgets, costs, schedules, scope or quality of projects against the baselines or project tolerances.  Authority to deliver projects is delegated to Project Managers by the Program Board but this authority has limits that are defined by project tolerances.  Project tolerances must be clearly measurable.  PMO act on behalf of the Program Board and Project Managers to collate project data into consistent views (reports) that enable the Program Board to efficiently track the status of the program and make decisions regarding projects in the portfolio.<br />
Program Controls includes;</p>
<ul>
<li>
<div>The Program plan or Portfolio Plan</div>
</li>
<li>
<div>The project tracking systems including Risk register, Issue Register, Variations register</div>
</li>
<li>
<div>Administration of the Baseline’s– only PMO can update Baselines in project tracking systems</div>
</li>
<li>
<div>Produce Portfolio traffic light reports for Program meetings or Portfolio meetings</div>
</li>
</ul>
<h2>Conclusion</h2>
<p>PMO activity is wide ranging and can mean the PMO focuses on only one of the above areas or even only certain functions.  My personal viewpoint is that the Program Controls activity has the greatest impact to an organisation and should be the first activity a PMO focuses on achieving.</p>
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		<title>Different colored Gantt bars in MS Project – How To</title>
		<link>http://pmotechniques.wordpress.com/2008/02/12/different-colored-gantt-bars-in-ms-project-%e2%80%93-how-to/</link>
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		<pubDate>Tue, 12 Feb 2008 02:17:32 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[MS Project]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/?p=32</guid>
		<description><![CDATA[Different colored Gantt bars in MS Project Introduction Using different coloured Gantt bars in MS Project is a great way to communicate information and enhance the ‘look and feel’ of Gantt charts.  Some recent examples where I’ve used different coloured Gantt bars; Visually differentiate between in-progress projects and planned projects Visually differentiate between different Levels [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=32&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h2>Different colored Gantt bars in MS Project<a href="http://pmotechniques.files.wordpress.com/2008/02/defaultbars.gif" title="MS Project - Bar Styles"></a></h2>
<h3>Introduction</h3>
<p>Using different coloured Gantt bars in MS Project is a great way to communicate information and enhance the ‘look and feel’ of Gantt charts. </p>
<p>Some recent examples where I’ve used different coloured Gantt bars;</p>
<ul>
<li>
<div>Visually differentiate between in-progress projects and planned projects</div>
</li>
<li>
<div>Visually differentiate between different Levels in the schedule.</div>
</li>
</ul>
<p><strong>Diagram</strong>: In-progress projects vs Planned projects<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/client.gif" title="Client"><img src="http://pmotechniques.files.wordpress.com/2008/02/client.gif?w=510" alt="Client" /></a></p>
<p><a href="http://pmotechniques.files.wordpress.com/2008/02/client.gif" title="MS Project - In Progress Projects"></a></p>
<p><strong>Diagram</strong>: Different Levels<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/levels.gif" title="MS Project - Different Levels"></a><a href="http://pmotechniques.files.wordpress.com/2008/02/client.gif" title="MS Project - In Progress Projects"></a><a href="http://pmotechniques.files.wordpress.com/2008/02/levels.gif" title="MS Project - Levels"><img src="http://pmotechniques.files.wordpress.com/2008/02/levels.gif?w=510" alt="MS Project - Levels" /></a> </p>
<h2>Links</h2>
<p><a href="http://masamiki.com/project/examples/Project_Grouping_And_Conditional_Formatting.html">http://masamiki.com/project/examples/Project_Grouping_And_Conditional_Formatting.html</a></p>
<p><a href="http://dnutley.wordpress.com/2008/02/12/project-tips-and-tricks/">http://dnutley.wordpress.com/2008/02/12/project-tips-and-tricks/</a></p>
<p><a href="http://project.mvps.org/">http://project.mvps.org</a>  </p>
<h2>Different coloured Gantt Bars </h2>
<p><strong>Using Flag fields<br />
</strong>Using my example above I’m going to flag the projects that are In-Progress using the Flag10 field.  You can use any of the Flag fields (from 1 to 20)<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/flag10.gif" title="MS Project - Flag10"><img src="http://pmotechniques.files.wordpress.com/2008/02/flag10.gif?w=510" alt="MS Project - Flag10" /></a></p>
<p><strong>Format – Bar Styles<br />
</strong>Now we use the Format – Bar Styles to setup the look of the bars.</p>
<p>1. Setup the default style.  We have decided the default style is to have ‘red’ bars for planned projects. <br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/defaultbars.gif" title="MS Project - Bar Styles"><img src="http://pmotechniques.files.wordpress.com/2008/02/defaultbars.gif?w=510" alt="MS Project - Bar Styles" /></a></p>
<p>2. Create a new style.  Use the ‘Cut’ Row and then ‘Paste’ twice to add a new style.<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/addbars.gif" title="MS Project - add style"><img src="http://pmotechniques.files.wordpress.com/2008/02/addbars.gif?w=510" alt="MS Project - add style" /></a><br />
3. Format the New Bar style.  Change the name to ‘Flag10’.  Change the formatting.  Most importantly change the ‘Show For…Tasks’ to Flag10.<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/flag10style.gif" title="MS Project - new style"><img src="http://pmotechniques.files.wordpress.com/2008/02/flag10style.gif?w=510" alt="MS Project - new style" /></a></p>
<p><strong>Further examples</strong><br />
You can extend the use of this technique by using the Customize Fields functionality. (Tools – Customize – Fields).  For example if you wanted all the tasks that contained ‘Client’ in the task title to be represented in a different colour.<br />
<strong>Diagram</strong>: Customize Fields Screen (Formula)<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/customisefields.gif" title="MS Project - Customize Fields"><img src="http://pmotechniques.files.wordpress.com/2008/02/customisefields.gif?w=510" alt="MS Project - Customize Fields" /></a></p>
<p>Equation Screen<br />
The equation looks a little complex but is really simple VBA.<br />
<a href="http://pmotechniques.files.wordpress.com/2008/02/equation.gif" title="MS Project - Equation screen"><img src="http://pmotechniques.files.wordpress.com/2008/02/equation.gif?w=510" alt="MS Project - Equation screen" /></a></p>
<p>IIf( InStr([Name] ,&#8221;Client&#8221; )&gt;0,Yes ,No )</p>
<h2>Conclusion</h2>
<p>This technique is flexible and robust, really a great little tool to help in the readability of your schedule.  Ultimately it helps in the communication of the program and really that’s what schedules are all about.<br />
 </p>
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		<title>IT Branch &#8211; Function Chart</title>
		<link>http://pmotechniques.wordpress.com/2008/02/06/it-branch-function-chart/</link>
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		<pubDate>Wed, 06 Feb 2008 03:40:38 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[IT Branch &#8211; Function Chart Introduction  The IT Branch &#8211; Function Chart is a hybrid function and organisational chart to explain the key functions of an IT Branch of a organisation with a total of 1000-5000 employees.  I would suggest that each of these functions is filled with an &#8216;manager&#8217; who may have a number [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=29&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h2>IT Branch &#8211; Function Chart</h2>
<h2>Introduction </h2>
<p>The IT Branch &#8211; Function Chart is a hybrid function and organisational chart to explain the key functions of an IT Branch of a organisation with a total of 1000-5000 employees.  I would suggest that each of these functions is filled with an &#8216;manager&#8217; who may have a number of people working in the function.</p>
<p>The PMOBK, PRINCE2 and ITIL methodologies feature somewhat in this chart.  The structure doesn&#8217;t employ either of these methodologies completely. </p>
<p><strong>Diagram:</strong></p>
<p><a href="http://pmotechniques.files.wordpress.com/2008/02/it-branch-function-chart.jpg" title="IT Branch - Function Chart"><img src="http://pmotechniques.files.wordpress.com/2008/02/it-branch-function-chart.jpg?w=510" alt="IT Branch - Function Chart" /></a></p>
<p><h2>Strategy &amp; Governance &#8211; Function Descriptions</h2>
<table width="516" cellPadding="0" cellSpacing="0" dir="ltr">
<tr>
<td height="28" width="158" style="border-right:black 1px solid;border-top:black 2px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;"><b>Function</b></span></div>
</td>
<td height="28" width="359" style="border-right:black 2px solid;border-top:black 2px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;"><b>Brief Description</b></span></div>
</td>
</tr>
<tr>
<td height="28" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">General Management </span></div>
</td>
<td height="28" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Operational management of a business unit that delivers specialist technology services to an </span><span style="font-size:10pt;">organisation.</span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Strategy</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Help the business deliver on its objectives, business strategies and goals by aligning business and IT. </span></div>
<div><span style="font-size:10pt;">Develop and maintain and IT systems strategy and direct IT investments in line with business and IT </span><span style="font-size:10pt;">strategies.</span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Architecture</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Develop and maintain enterprise architecture strategies and standards. </span></div>
<div><span style="font-size:10pt;">Provide specialist advice and review projects to ensure compliance and integration with enterprise </span><span style="font-size:10pt;">architecture.</span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">PMO</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Owner of the branch project management methodology including processes and templates.<span>  </span>Develop </span><span style="font-size:10pt;">and maintain project management tools, methods, procedures and equipment. </span></div>
<div><span style="font-size:10pt;">Provides project controls function across portfolio in relation to quality, time or cost risks to projects.</span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Contracts management</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Manage IT supplier relationships and monitor commercial, contractual, legal and financial outcomes </span><span style="font-size:10pt;">against contract and contract Key Performance Indicators. </span></div>
<div><span style="font-size:10pt;">Ensure the organisation achieves maximum value from IT supplier arrangements.</span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 2px solid;">
<div><span style="font-size:10pt;">Business Administration</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 2px solid;">
<div><span style="font-size:10pt;">Provide administration services to the branch including purchasing, bookkeeping and office </span><span style="font-size:10pt;">management. </span></div>
<div></div>
</td>
</tr>
</table>
<p><h2>Project Delivery &#8211; Function Descriptions</h2>
<table width="516" cellPadding="0" cellSpacing="0" dir="ltr">
<tr>
<td height="31" width="158" style="border-right:black 1px solid;border-top:black 2px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;"><b>Function</b></span></div>
</td>
<td height="31" width="359" style="border-right:black 2px solid;border-top:black 2px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;"><b>Brief Description</b></span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Project Delivery </span></div>
<div><span style="font-size:10pt;">(Program Management)</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Program management ensures the effective delivery of multiple, simultaneous projects. </span></div>
<div><span style="font-size:10pt;">Ensure all projects are successfully monitored, documented, tracked, reported, integrated and </span><span style="font-size:10pt;">implemented.</span></div>
</td>
</tr>
<tr>
<td height="36" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Project Management</span></div>
</td>
<td height="36" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Manage the end-to-end delivery of projects to deliver quality outcomes for business owners. </span></div>
<div><span style="font-size:10pt;">Application of Project Management competencies including scope, time, costs, quality, HR, </span><span style="font-size:10pt;">communications, risk, procurement, and integration management.</span></div>
</td>
</tr>
<tr>
<td height="45" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Business Analysis </span></div>
<div></div>
</td>
<td height="45" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Business Analysts work with and on behalf of business owners to ensure that business and user </span><span style="font-size:10pt;">requirements are delivered in IT solutions.<span>  </span></span></div>
<div><span style="font-size:10pt;">Business analysis may include process/scenario analysis or process re-engineering, documentation of </span><span style="font-size:10pt;">business requirements for IT systems and project management of activity within projects.</span></div>
</td>
</tr>
<tr>
<td height="28" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Design and Development</span></div>
</td>
<td height="28" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Designing, developing, system testing and maintenance of applications software to meet users </span><span style="font-size:10pt;">requirements and compliance to enterprise architecture standards.</span></div>
</td>
</tr>
<tr>
<td height="28" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Test Management </span></div>
<div></div>
</td>
<td height="28" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Planning and execution of scenario or functional based testing of applications to ensure stability, </span><span style="font-size:10pt;">reliability of production applications.</span></div>
</td>
</tr>
<tr>
<td height="34" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 2px solid;">
<div><span style="font-size:10pt;">Organisational Change</span></div>
</td>
<td height="34" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 2px solid;">
<div><span style="font-size:10pt;">Supports the business throughout the project implementation period.<span>  </span>Activities include change impact </span><span style="font-size:10pt;">analysis, change planning and implementation activities such as road-shows, training and </span><span style="font-size:10pt;">communication.</span></div>
</td>
</tr>
</table>
<p><h2>Systems Support &#8211; Function Descriptions</h2>
<table width="516" cellPadding="0" cellSpacing="0" dir="ltr">
<tr>
<td height="31" width="158" style="border-right:black 1px solid;border-top:black 2px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;"><b>Function</b></span></div>
</td>
<td height="31" width="359" style="border-right:black 2px solid;border-top:black 2px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;"><b>Brief Description</b></span></div>
</td>
</tr>
<tr>
<td height="45" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Systems Support </span></div>
<div><span style="font-size:10pt;">(Systems Support Manager)</span></div>
</td>
<td height="45" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Systems support ensures the operation of systems to support the business as agreed in Service Level </span><span style="font-size:10pt;">Agreements with the business. </span></div>
<div><span style="font-size:10pt;">Systems support management incorporates a wide range of activity and is well defined by ITIL </span><span style="font-size:10pt;">(Information Technology Infrastructure Library) </span></div>
</td>
</tr>
<tr>
<td height="45" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Change &amp; Release Management</span></div>
</td>
<td height="45" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">The change management function ensures minor changes to infrastructure and application or </span><span style="font-size:10pt;">configuration/data changes follow process and are managed effectively.<span>  </span></span></div>
<div><span style="font-size:10pt;">The release management function ensures major releases have followed process.<span>  </span>Release </span><span style="font-size:10pt;">management is a key quality point for major implementations.</span></div>
</td>
</tr>
<tr>
<td height="34" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Incident Management </span></div>
<div></div>
</td>
<td height="34" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Ensure procedures and processes are in place to deal with high impact incidents that impact Service </span><span style="font-size:10pt;">Level Agreements.<span>  </span>Manage incidents through to return to SLA, raise Problems as potential projects to </span><span style="font-size:10pt;">delivery group.</span></div>
</td>
</tr>
<tr>
<td height="32" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Disaster Recovery</span></div>
</td>
<td height="32" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Developing, planning, testing and administering the organisation&#8217;s Disaster Recovery plans and </span><span style="font-size:10pt;">procedures.</span></div>
</td>
</tr>
<tr>
<td height="28" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Service Desk </span></div>
<div></div>
</td>
<td height="28" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">The Service Desk provides first level support to all users of IT systems and incident trend reporting to </span><span style="font-size:10pt;">the IT branch.</span></div>
</td>
</tr>
<tr>
<td height="28" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Desktop Support</span></div>
</td>
<td height="28" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 1px solid;">
<div><span style="font-size:10pt;">Provides Desktop support services to the organisation including desktop lifecycle management and </span><span style="font-size:10pt;">Standard Operating Environment release management.</span></div>
</td>
</tr>
<tr>
<td height="34" width="158" style="border-right:black 1px solid;border-top:black 1px solid;vertical-align:top;border-left:black 2px solid;border-bottom:black 2px solid;">
<div><span style="font-size:10pt;">Infrastructure Support</span></div>
</td>
<td height="34" width="359" style="border-right:black 2px solid;border-top:black 1px solid;vertical-align:top;border-left:black 1px solid;border-bottom:black 2px solid;">
<div><span style="font-size:10pt;">Infrastructure support provides enterprise level infrastructure services including Email services, </span><span style="font-size:10pt;">messaging systems (EAI), financials infrastructure and other hardware, database and facility </span><span style="font-size:10pt;">management services.</span></div>
</td>
</tr>
</table>
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			<media:title type="html">IT Branch - Function Chart</media:title>
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		<title>Risk Management</title>
		<link>http://pmotechniques.wordpress.com/2007/12/19/risk-management/</link>
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		<pubDate>Wed, 19 Dec 2007 02:26:21 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Techniques]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/2007/12/19/risk-management/</guid>
		<description><![CDATA[The Australian Standard for Risk Management AS4360 defines risk as; exposure to the consequences of uncertainty, or potential deviations from what is planned or expected Risk Management has a number of different focuses and is very often applied in companies with the focus of organisational safety in relation to staff members health and well being. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=28&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>The Australian Standard for Risk Management AS4360 defines risk as;</p>
<blockquote><p>exposure to the consequences of uncertainty, or potential deviations from what is planned or expected</p></blockquote>
<p>Risk Management has a number of different focuses and is very often applied in companies with the focus of organisational safety in relation to staff members health and well being.</p>
<p>For IT Project Managers, risk analysis takes a different flavour with a focus on project delivery risk and usually all risks are tied to impacts of time, cost or quality.</p>
<p>There are some different approaches to Risk Management even for IT Projects</p>
<ul>
<li>IT Project Health report (can be done prior or periodically during the project) </li>
<li>IT Project risk log</li>
<li>IT Program risk report</li>
<li>IT Financial Controls risk assessment</li>
</ul>
<p>Each of the above points has its own processes and templates. </p>
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		<title>What should a PMO do?</title>
		<link>http://pmotechniques.wordpress.com/2007/12/14/what-should-a-pmo-do/</link>
		<comments>http://pmotechniques.wordpress.com/2007/12/14/what-should-a-pmo-do/#comments</comments>
		<pubDate>Fri, 14 Dec 2007 11:09:22 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Techniques]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/2007/12/14/what-should-a-pmo-do/</guid>
		<description><![CDATA[Project Offices cover a wide scope of activity on programs. Heres a list of different activities that PMO&#8217;s get up too on a busy day Risk Management processes and risk reporting including running the risk meetings Issue Management processes including printing graphs and running meetings to step through the issues and follow up resolutions Change [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=27&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Project Offices cover a wide scope of activity on programs.</p>
<p>Heres a list of different activities that PMO&#8217;s get up too on a busy day</p>
<ul>
<li>Risk Management processes and risk reporting including running the risk meetings</li>
<li>Issue Management processes including printing graphs and running meetings to step through the issues and follow up resolutions</li>
<li>Change Management process including tracking down all the signitures</li>
<li>Budgeting including casting the program budget, tracking actual program costs, facilating where costs are maintained against the budget, flagging cost overruns</li>
<li>Project Tolerance, drafting the tolerance document and tracking the program tolerance breaches</li>
<li>Documentation management, designing the document taxonomy, tracking document turn around times, and making sure the project team are filing</li>
<li>Quality Control of project documentation to ensure quality standards are adhered too across the project</li>
<li>Mentoring of junior project officers and induction of new staff in project</li>
<li>Methodology enhancement, updating the processes and templates used to deliver the project</li>
<li>Resource Analysis, using the project data to calculate required project resources</li>
<li>Implementation and management of Project Management toolsets (Microsoft EVM, Primavera, Clarity)</li>
<li>Project scheuduling including designing the standard project template, drafting the project schedule, tracking the schedule</li>
</ul>
<p>I feel tired just looking at this list, one of the problems with such a large list is ensuring your PMO is doing a quality job on the tasks, you may have to draw up a detailed PMO Charter that clears defines what your PMO will deliver and what it won&#8217;t deliver.</p>
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		<title>Program Reporting &#8211; Tools</title>
		<link>http://pmotechniques.wordpress.com/2007/01/31/program-reporting-tools/</link>
		<comments>http://pmotechniques.wordpress.com/2007/01/31/program-reporting-tools/#comments</comments>
		<pubDate>Wed, 31 Jan 2007 01:09:08 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[Reporting]]></category>
		<category><![CDATA[Tools]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/2007/01/31/program-reporting-tools/</guid>
		<description><![CDATA[Introduction If you are running a PMO, reporting is probably your most visible deliverable.  Usually you will have a portfolio of projects (10-50) that may or may not be part of a program.  You will also have a group of project managers who will report to a couple of different Line managers. You will be [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=26&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>Introduction</strong></p>
<p>If you are running a PMO, reporting is probably your most visible deliverable.  Usually you will have a portfolio of projects (10-50) that may or may not be part of a program.  You will also have a group of project managers who will report to a couple of different Line managers.</p>
<p>You will be required to produce two reports.  One weekly or fortnightly report for the Project Director and Line managers who are responsible for project management &#8211; we call this the Project Report.  The other report is for the Business Owners (people paying for the project / people who use the final output of the project) &#8211; we call this the Owners Report.</p>
<p>The Project Report should be a warts and all; good, bad and ugly report by the Project managers to the Project Director and Line Managers.  Its&#8217; best if these reports are short and sharp and &#8216;by exception&#8217;.  By Exception means that the report usually they focuses on the negative exceptions.  Negative exceptions must always be hard (i.e. measurable).</p>
<blockquote><p>E.g. &#8220;The sign off for HVAC design was rejected by the Quality Reviewer, this will delay the delivery of the HVAC by 2 weeks&#8221;.</p></blockquote>
<p>The Owners report will be even shorter and sharper than the Project report.  Usually a more positive spin is put on this report &#8211; focusing on the achievements.  Remember only the Owners can approve a move in the project completion date &#8211; so any changes must be pre-approved and will require an analysis (and grovelling) for approval.  Many project issues are not on the critical path and Business Owners only expect to be informed of project exceptions if it has been confirmed the finish date or budget will not be achieved.</p>
<blockquote><p>E.g. &#8220;HVAC final design was completed &#8211; pending sign off.&#8221;</p></blockquote>
<p><strong>Reporting Fields/Data</strong></p>
<p>You need to talk with the Project Director and the Business Managers and get their reporting requirements and also get their buy-in to the reporting process. </p>
<p>Remember; <strong>YOU!</strong>are the best judge of the fields that are needed in the report.  Usually the project managers will be a prickly lot with different ideas as to the structure and fields that are required.  But the list of fields so always pretty standard across most organisations so don&#8217;t over-complicate the reporting process.</p>
<p><strong>Reporting Fields &#8211; Project Report</strong></p>
<ul>
<li>Project ID</li>
<li>Project Title</li>
<li>Project Description &#8211; when there are 120 small projects a description of the project can produce interesting discussions!</li>
<li>Business Division</li>
<li>Business Owner</li>
<li>Project Manager</li>
<li>Start</li>
<li>Baseline Finish &#8211; this can only ever be entered once.</li>
<li>Target Finish &#8211; the Target should always be approved</li>
<li>Status/Achievements &#8211; the good</li>
<li>Issues / Risks &#8211; the bad</li>
<li>Traffic Light</li>
</ul>
<p><strong>Reporting Fields &#8211; Owners Report</strong></p>
<ul>
<li>Project Title</li>
<li>Project Description</li>
<li>Status</li>
<li>Baseline Finish</li>
<li>Target Finish </li>
<li>Traffic Light</li>
</ul>
<p><strong>Reporting Tools</strong> </p>
<ul>
<li>Microsoft Excel</li>
</ul>
<p>Excel is probably the most widely used reporting tool.  Excel is good for the Owners report because usually this report is written by one person (the Project Director).  Excel isn&#8217;t good for the Project report because lots of people will login to the report at the same time creating a file conflict.</p>
<ul>
<li>Microsoft Word</li>
</ul>
<p>Some PMO&#8217;s get very fancy and create a Word report (with locked fields) for Project Managers to enter the status into.  The Word reports are collected (usually via email) and the data is transferred from Word to Excel (with a fancy macro).</p>
<p>This type of system can be great for distributed project teams (different buildings, different states) where sometimes there isn&#8217;t much interaction or project cross-dependency between various project teams across the organisation. </p>
<p>In general I don&#8217;t like these Microsoft Word based systems.  Usually the PMO doesn&#8217;t have the coding knowledge of VBA (Visual Basic for Applications) to change the report and they have to rely on external coders to do the changes.  This can make it difficult for the PMO to make quick changes to formats &#8211; being a PMO that can rapidly change formats for a new Project Director is a recipe for longevity.</p>
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		<title>MS Project &#8211; Color Macro</title>
		<link>http://pmotechniques.wordpress.com/2007/01/19/ms-project-color-macro/</link>
		<comments>http://pmotechniques.wordpress.com/2007/01/19/ms-project-color-macro/#comments</comments>
		<pubDate>Fri, 19 Jan 2007 04:52:54 +0000</pubDate>
		<dc:creator>pmotechniques</dc:creator>
				<category><![CDATA[MS Project]]></category>

		<guid isPermaLink="false">http://pmotechniques.wordpress.com/2007/01/19/ms-project-color-macro/</guid>
		<description><![CDATA[Introduction  This macro improves the readability of large MS Project schedules by changing the color of the text and bars for each WBS level (Work Breakdown Structure), so that all the level 1 elements will be Blue, all level 2 Green. etc. Example How to copy the Macro into your MS Project file  To view [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pmotechniques.wordpress.com&amp;blog=668254&amp;post=24&amp;subd=pmotechniques&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>Introduction</strong> </p>
<p>This macro improves the readability of large MS Project schedules by changing the color of the text and bars for each WBS level (Work Breakdown Structure), so that all the level 1 elements will be Blue, all level 2 Green. etc.</p>
<p><strong>Example</strong></p>
<p><a href="http://pmotechniques.files.wordpress.com/2007/01/msproject_color_macro.jpg" title="MS Project - Color Macro"><img src="http://pmotechniques.files.wordpress.com/2007/01/msproject_color_macro.jpg?w=510" alt="MS Project - Color Macro" /></a></p>
<p><strong>How to copy the Macro into your MS Project file</strong> </p>
<ul>
<li>To view the Visual Basic Editor in MS Project either;
<ul>
<li>hit: Alt+F11</li>
<li>Tools | Macro | Visual Basic Editor</li>
</ul>
</li>
<li>Copy and paste the macro into the Editor</li>
<li>Save the file</li>
<li>Try Debug | Compile VBAproject.  If the project compiles you are able to run it.  (Yo! its not my problem if YOU can&#8217;t get it to work).</li>
<li>To run the macro &#8211; &#8220;Tools | Macro | Run Macro&#8221;.  Choose &#8220;Format_Bars_Color_Macro&#8221; from the list.</li>
</ul>
<p><strong>The Macro &#8211; copy and paste into your file (or you default MS Project file)</strong></p>
<blockquote><p><strong>Sub Format_Bars_Color_Macro()</strong></p>
<p>&#8216;**************************************************************************<br />
&#8216; Format Bars Colour Macro<br />
&#8216; Written by <a href="mailto:pmotechniques@gmail.com">pmotechniques@gmail.com</a> in July 2006<br />
&#8216;**************************************************************************<br />
&#8216; SUMMARY<br />
&#8216; This macro colour formats the text and bars into different levels<br />
&#8216; Level 1 will have a different colour to Level 2 etc.<br />
&#8216; The program currently supports 5 levels of colour<br />
&#8216;Note: MS Project currently only supports 16 colors<br />
&#8216;**************************************************************************<br />
&#8216; INSTRUCTIONS<br />
&#8216; 1. Change the colors by changing the number below<br />
&#8216; 2. The color wheel for MS Project is provided below<br />
&#8216; 3. Hint: Colors 1 to 7 are very strong &#8211; best not to use these colors<br />
&#8216;**************************************************************************<br />
&#8216;UPDATE THESE NUMBERS TO CHANGE THE COLORS<br />
Level1 = 8<br />
Level2 = 11<br />
Level3 = 9<br />
Level4 = 11<br />
Level5 = 9</p>
<p>&#8216; COLOUR WHEEL<br />
&#8216; 0 = Black = pjBlack<br />
&#8216; 1 = Red = pjRed<br />
&#8216; 2 = Yellow = pjYellow<br />
&#8216; 3 = Lime = pjLime<br />
&#8216; 4 = Aqua = pjAqua<br />
&#8216; 5 = Blue = pjBlue<br />
&#8216; 6 = Fuchsia = pjFuchsia<br />
&#8216; 7 = White = pjWhite<br />
&#8216; 8 = Maroon = pjMaroon<br />
&#8216; 9 = Green = pjGreen<br />
&#8216; 10 = Olive = pjOlive<br />
&#8216; 11 = Navy = pjNavy<br />
&#8216; 12 = Purple = pjPurple<br />
&#8216; 13 = Teal = pjTeal<br />
&#8216; 14 = Gray = pjGray<br />
&#8216; 15 = Silver = pjSilver</p>
<p>Dim myTask As Task</p>
<p>    For Each myTask In ActiveProject.Tasks<br />
        If Not myTask Is Nothing Then &#8216;check task is not blank/&#8217;missing&#8217;<br />
        If Not myTask.ExternalTask Then<br />
            If myTask.Summary Then<br />
               <br />
                Select Case myTask.OutlineLevel<br />
               <br />
                Case 1<br />
                    GanttBarFormat TaskID:=myTask.ID, GanttStyle:=5, StartColor:=Level1, MiddleColor:=Level1, EndColor:=Level1, RightText:=&#8221;Name&#8221;<br />
                    SelectRow Row:=myTask.ID, RowRelative:=False<br />
                    Font Color:=Level1<br />
                   <br />
                Case 2<br />
                    GanttBarFormat TaskID:=myTask.ID, GanttStyle:=5, StartColor:=Level2, MiddleColor:=Level2, EndColor:=Level2, RightText:=&#8221;Name&#8221;<br />
                    SelectRow Row:=myTask.ID, RowRelative:=False<br />
                    Font Color:=Level2<br />
               <br />
                Case 3<br />
                    GanttBarFormat TaskID:=myTask.ID, GanttStyle:=5, StartColor:=Level3, MiddleColor:=Level3, EndColor:=Level3, RightText:=&#8221;Name&#8221;<br />
                    SelectRow Row:=myTask.ID, RowRelative:=False<br />
                    Font Color:=Level3<br />
               <br />
                Case 4<br />
                    GanttBarFormat TaskID:=myTask.ID, GanttStyle:=5, StartColor:=Level4, MiddleColor:=Level4, EndColor:=Level4, RightText:=&#8221;Name&#8221;<br />
                    SelectRow Row:=myTask.ID, RowRelative:=False<br />
                    Font Color:=Level4</p>
<p>                Case 5<br />
                    GanttBarFormat TaskID:=myTask.ID, GanttStyle:=5, StartColor:=Level5, MiddleColor:=Level5, EndColor:=Level5, RightText:=&#8221;Name&#8221;<br />
                    SelectRow Row:=myTask.ID, RowRelative:=False<br />
                    Font Color:=Level5<br />
               <br />
               <br />
                End Select<br />
           <br />
            Else<br />
                &#8216;resets all &#8216;tasks&#8217; to default<br />
                GanttBarFormat TaskID:=myTask.ID, Reset:=True<br />
                    SelectRow Row:=myTask.ID, RowRelative:=False<br />
                    Font Reset:=True<br />
                   <br />
            End If<br />
        End If &#8216;myTask Is Nothing<br />
        End If &#8216;myTask.ExternalTask<br />
    Next</p>
<p>End Sub</p></blockquote>
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